Custom Classes




Trainings and Sessions Created to Meet Your Need 

Applied Knowledge Series

Pre-Designed, Topic-Based Trainings

For your leadership, a specific team, a service line or for everyone. Session:  1 – 3 hours.

Select topics from:

  • What services should stay in the business?

  • Best ways to transition work into GBS?

  • Partnering successfully with the business

  • Pitching GBS value to a resisting business

  • What to outsourced?

  • Setting up a GBS budget?

  • Funding continuous improvement and innovation

  • Setting up a robust performance tracking process

  • Preparing for the “future generation GBS”

  • Getting the most out of BPO?

Custom Sessions

Designed for your specific team and need


Contact us to:
  • Identify your need, key topic(s) and the training scope that would work best for you, your team, your organization
  • Determine the length and approach to the trainings
  • Align on materials that will best achieve desired results


Together, we will build a session / training that best meets your needs.  



Let’s Connect